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Voice Cloud

What is Voice Cloud?

     Cloud communications are Internet-based voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Cloud services is a broad term, referring primarily to data-center-hosted services that are run and accessed over an Internet infrastructure. 

    Cloud communications providers deliver voice and data communications applications and services, hosting them on servers that the providers own and maintain, giving their customers access to the “cloud.” Because they only pay for services or applications they use, customers have a more cost-effective, reliable and secure communications environment without sacrificing features.


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Google Voice

Google's solution for Voice Cloud.

     Google Voice is a service created in 2009 that lets you make and receive calls, texts, and use call forwarding free of charge. When it first launched, Google Voice was a must-have service—an easy way to abandon your landline and consolidate multiple phones onto one number. But as smartphones grew into essential companions, modern apps evolved, and Google Voice quickly fell behind. The tool remained stagnant for years until Google gave it a long-awaited overhaul in 2017.     

     Google Voice uses VoIP, which lets you make voice calls over a standard broadband internet connection. It’s often used by small businesses to keep costs down, but it’s also convenient for everyday users. All you need is a good internet connection and microphone.

Google Voice features include:

     • Group messaging

     • Cheap international calls

     • Voicemail transcriptions

     • Record calls

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