For any utility company it is important to gain a 360 degree understanding of customers to improve energy efficiency, offer optimal rates, avoid billing issues etc., it will also help predict customer behavior, perform customer segmentation, forecast usage. Infosys built SAC content for Utility 360 includes Portfolio 360 for account managers of commercial & Industrial (C&I) customer and insightful story boards for energy efficiency.
Integrated view of customer profile, contracts associated with the account, usage overview, billing history, payments, interaction records.
for more information and pricing visit: https://www.sap.com/products/iot-platform-cloud.html
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